straightforward solution is to address the issue promptly. We ensure compatibility with plugins, themes, and the WordPress core software before initiating updates. Despite our efforts, unforeseen complications may arise, leading to disruptions. In such rare cases, we promptly resolve the issues and reach out to the respective plugin or theme author, collaborating to implement necessary fixes.

Feel free to pose any number of questions you have, and if your inquiry falls within the scope of your plan, we’ll promptly address it. Our plans encompass a complimentary thirty (30) minutes of investigating each issue. In the event that a more comprehensive analysis is needed, we will provide you with a cost estimate for further research and resolution.

Certainly! We offer discounts for clients managing three or more sites. Our capabilities extend to handling numerous WordPress websites according to your needs. While each plan typically covers one site, our pro plans may accommodate more than one, depending on site complexity. For example, if you have a combination of sites such as an e-commerce site and a smaller, less frequently updated informational site, we can often include them in either the regular or pro plans. If you have a limited number of WordPress websites, we’re happy to tailor a custom plan to meet your specific requirements. Feel free to reach out, and we’ll ensure you receive the ideal package at the right price!

Certainly! Absolutely, we have a strong affinity for WooCommerce! To be transparent, WooCommerce is the driving force behind the DigiQloud website. Our maintenance plans are designed to offer continuous support and attention specifically tailored for WooCommerce, as well as other eCommerce platforms like Shopify.

We provide a complete reimbursement within the initial 15 days of subscribing to any of our plans. If, for any reason, you are dissatisfied with our service during the trial period, we will refund 100% of the amount you paid. You have the flexibility to cancel the trial period at any time. For monthly memberships, we do not offer prorated plan refunds upon cancellation. Nevertheless, if you have opted for an annual membership and decide to cancel, we will refund the remaining months of your membership.